GENERAL

Where can I purchase Spoon Cereals? 

Spoon is available online via our webshop as well as at Waitrose, Ocado, Amazon, Whole Foods Market and a whole host of amazing independent shops throughout the country.

Check out our stockist map to find the nearest Waitrose store to you. 

I’m interested in becoming a stockist of Spoon. How do I find out more? 

Fantastic! Please drop jonny@spooncereals.co.uk  a quick note and he’ll be right back with all the details you need.

I am not from the UK - how can I get my hands on Spoon? 

Currently we are not available in retailers outside of the UK (unless you happen to be in the UAE). We can supply you direct through our website (by the case, which is five packs), through some shipping charges will apply. 

Who do I speak to with regards to all things PR and media? 

Please drop annie@spooncereals.co.uk a line and she’ll follow up. 


OUR CEREALS

I am diabetic. Which of your cereals are most suitable? 

All of our cereals have been designed with taste in mind but we have also tried to minimise the sugars that we use across the board. We make The Low Sugar One granola specifically with this in mind - it contains only 3.1g of sugars per 100g and is suitable for a low sugar diet. All our granolas are high in fibre and use only wholegrain oats, a healthier carbohydrate source than more processed cereals.

I am coeliac. Which of your cereals are most suitable? 

Short answer - all of them. All of our granolas and cereals are certified gluten-free from BRC accredited facilities.

Are your cereals vegan? 

We are proud to say that all of our granolas are vegan.

Are your cereals organic? 

Our cereals are not organic. We use the best ingredient suppliers we can find and our recipes are gluten-free and vegan. We do use some organic ingredients in certain cereals, where these are the best option.

What type of sugars do you use in your cereals? 

We use maple syrup and date syrup to give our cereals a natural sweetness. For The Low Sugar One we use Chicory Fibre (as well as maple syrup).

Is your packaging recyclable? 

Yes, our packaging is fully recyclable! The packaging is made up of an outer cardboard box with a recyclable inner bag linings. We are always looking for the best solutions to minimise the impact on the environment of the packaging we use. This is not the cheapest solution but the one with the best long-term consequences.

ORDERING

I would like to cancel my order. 

Your order is picked and dispatched shortly after your confirmation email. Unfortunately, this means we cannot guarantee that we can cancel or amend orders. Please email spoon@spoonceals.co.uk and we will do our best to help as soon as possible.

How do I find out about Spoon offers and deals 

Please sign up to our weekly newsletter to be in the know about all our online offers. We share a few articles that we think you might find interesting as well as all of our offers. Please also check our social media for other competitions and offers that we run from time to time.

There is an issue with my order

If something isn’t right with your Spoon order of delivery, please do drop us a line spoon@spooncereals.co.uk or reply to your order confirmation email and our support team will get right back to you. 

Do you offer returns or exchanges? 

At this time, we do not offer returns or exchanges. If you're unhappy with your order please send an email to spoon@spooncereals.co.uk